AI Assistant for a UAE Medical Concierge Service

Context-aware AI answers for a medical concierge provider in the UAE, grounded in the service's own information.

Confidential client project

RAG LLM APIs Context Engineering PHP REST APIs

The challenge

A medical concierge business gets many repeat questions about its services. Answers have to be accurate and specific to the provider, not generic AI text.

Built as AI Developer at a remote AI product agency (2026). Client details are confidential.

What I built

Built a RAG pipeline over the provider's own service information so the AI answers from approved content.
Tuned prompts and retrieval to keep answers precise and cost-efficient.
Developed backend features and integrations and improved the platform's UI/UX.

The outcome

AI answers grounded in the provider's own information.
Lower AI operating costs through efficient retrieval and prompt optimisation.

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